What should I do if my order hasn't been delivered yet?
You can find the estimated delivery time for your order in your shipping confirmation email. Plea...
How long does the delivery take?
All orders are shipped with standard postal services from our warehouse in the Netherlands. The d...
How much do you charge for shipping?
Shipping is free for all orders with a value of HK$ 390 or more. If your order is less than HK$ 3...
Which countries do you ship to?
Items ordered on our Hong Kong website can only be shipped to addresses in Hong Kong. Just place ...
How can I track my order?
We currently don't offer tracked shipping.