If you cannot find the answers you are looking for in our Help Centre, you can always contact the Happy Crew. We are here to help, 24/7! Here is how:
- HS Virtual Assistant: Chat with our witty and extremely intelligent Happy Socks Virtual Assistant! You can access it by clicking on the black chat bubble from our Help Centre. If your case needs to be looked at more closely, the virtual assistant will automatically escalate it to the Happy Crew.
- Contact Form: Send us a message via our contact form in the Help Centre here. We will get back to you in 1-2 days.
- Social Media: Don't hesitate to send us a DM (Direct Message) to one of our official Happy Socks social media pages:
Please keep in mind that sending several contacts with the same question will not speed up the reply time. Multiple contacts can instead prolong our queues and increase the wait time for everyone. It is easy to get in touch with us but please keep to one support channel so the Happy Crew can keep track of your conversation and get your answer as soon as possible! Always include your order number and useful information when you do :)