Which browser do you support?
Our site works with most web browsers. Should you encounter any problems, we recommend that you try Mozilla Firefox, Explorer, Safari or Chrome.
Do the colours on the website reflect the original product?
We photograph all our products with the intention of getting a picture as representative to the original product as possible. Sometimes computer screens and screen settings vary, so we cannot guarantee that the products on your screen will look identical to the ones in your hand. However, the difference is usually barely noticeable and they still look great.
What can I do if I can't find my desired product on your website?
Note: The search bar on our Help Center is not made for any kind of product search
You must use the dedicated Product Search Bar located in the top right corner of the website, or the dedicated search feature in the drop-down menu when using a mobile device.
To search for a specific product:
1. Please enter the article name or article number (SKU) in the Product Search Bar on the top right corner of our website.
2. The results will show all matching products to your search. You are then able to choose your desired item which will lead you to the specific product page.
3. In case you don't have the article number (SKU), you can also enter specific colour or pattern names (e.g., stripes, blue, dots). All the items that match your search will then be displayed.
4. If you can't find your preferred item, it could mean that it is out of stock at the moment and we will try to restock it as soon as possible.