Happy Socks

  • Free Shipping on orders over £30
close menu
  • Buy the Father's Day Gift Box and get free shipping!

What do I do if I receive a faulty item in my order?

Happy Socks Warranty Process

We work hard to ensure that our products are of the highest quality possible. Tests during production and before shipping are performed to ensure the quality of every single product. Should you come across a product that does not live up to these standards, please follow the steps below:

If you have bought your Happy Socks product in a store, please get in touch with the store directly to resolve the problem. Most stores have their own warranty policy and should be able to help you.

If you have bought your Happy Socks product in our online shop at www.happysocks.com, please take a photo of the faulty product, attach it to an email in which you describe the issue, and send it to support@happysocks.com. We will then review your claim with our production team and decide how to go forward.

Have more questions? Submit a request

Can't find what you're looking for?

Powered by Zendesk