Please see below for suggestions on what to do when your order has not arrived on time / is delayed.
Your estimated delivery date depends on the local postal service in your country. You can find the estimated delivery time for your country here:
Please allow until this date for your order to arrive. It's also worth checking if there's any local delays in your area - just click here.
If your estimated delivery date has passed by more than 5 business days and you haven’t received your order, just click here so we can help you further.
Please note that during final sales and the holiday season (November/December) delivery times can be longer than usual.