Due to COVID-19 we are seeing disruptions to some postal services, as there are strict corona measures in place, so please be aware that your order might therefore take longer to arrive.
You can find the estimated delivery time for your order in your shipping confirmation email. Please note that it is calculated in business days (Mon-Fri). Since all orders are shipped by standard mail, the exact delivery time depends on your local postal service.
Please allow for the estimated delivery time plus a few extra business days (Mon-Fri) to pass. If your order does not arrive within the estimated time, it is most likely just a bit delayed but will still arrive within the next couple of days. It is also worth checking if there are any local delays in your area - just click here.
If your estimated delivery date has passed by more than five business days and you haven’t received your order, please contact us so we can help you further.
Please note that during final sales and the holiday season (November/December) delivery times can be longer than usual.